FAQ

Cleaning Company
Frequently Asked Questions
How to hire your maid from our agency?

We supply & provide Maids in an instant. You can now Hire Maids in less than a day. Our Maid Agency values your time by providing your Maids & Yayas in an instant. Our Maid Agency makes it very simple & convenient to You. Hassle Free! Worry Free!Hire your Maid – Yaya in less than 15 minutes of your Time! How?

First step simply—– CALL US!
(02) 72129459
GLOBE : 0915-449-0088
SMART : 0939-577-5208

You can also email us or visit our maid agency office.
Checkout our agency office address map ►

You can also Hire Maids & Yayas Online. Just simply give us your maid’s qualifications & preferences & we’ll provide your needs.

Second—–
INTERVIEW YOUR PREFERRED MAIDS

At Your Own Choice!
a. via Skype
b. Phone
c. To our Office
d. Or to your Home

Then We’ll Deliver your Chosen MAID straight to your HOME!

Isn’t it EASY?
You can actually hire your maid in less than 15 minutes of your Time. Then we can send your chosen maid straight to your Home on the same day! We deliver Maids all over Metro Manila and entire Philippines.

What if the Employee (Maid, Yaya or Cook) finishes the contract and the employer wants to extend the employee’s work duration?

After finish of contract and the employee (maid, yaya or cook) as well as the employer decided and agreed to extend the employment duration, they can do so by absorbing directly the employee (maid, yaya or cook) but our agency’s contract between the employee & the employer will automatically terminated and our Agency will no longer be involve on the extended employment.

What if the Employee abandons the job without justifiable cause?

If the employee abscond or abandons the job without justifiable cause, the employee is liable to pay the fees incurred by the employer on the deployment expenses. Our Agency will provide a replacement within a maximum of 1 month period to cover for the remaining contract duration. The Employer shall be entitled to a refund of 75% of the Agency Fee if the Agency failed to provide a replacement after a month period.

Who shall pay the deployment expenses or cost of transportation of the Employee (Maid, Yaya Cook) from the Agency to the place of work?

The employer shall pay the expenses that are used for the transfer of the Employee from Agency Office to the place of work should the Employer wants the Agency staff to deliver the Employee to the place of work. The Employer can also fetch the Employee to the Agency Office if the Employer wishes so.

Who pays for the cost of the pre-employment documents (Medical & NBI Clearances) of the Employee?

Our Agency shall pay for the cost free of charge for the Employee.

When will the Employee (Maid, Yaya or Cook) be covered by SSS, Philhealth & Pagibig?

After 1 month of service.

Is the employer required to register the Employee (Maid, Yaya or Cook)? If yes, where?

After 1 month of service.

What are the mandatory benefits of the Employee (Maid, Yaya or Cook)?

a. SSS
b. Philhealth
c. Pagibig
d. Day-offs

What are the basic necessities / needs of the Employee (Maid, Yaya or Cook)?

At least 3 adequate meals a day, taking into consideration the kasambahay’s religious beliefs and cultural practices. Humane sleeping condition and appropriate rest.

In what form and when will the wage of the Employee (Maid, Yaya or Cook)?

In cash, at least once a month.

Who will pay the SSS premium, PhilHealth and Pag-IBIG contributions of the Employee (Maid, Yaya or Cook)?

The employer, if the wage of the kasambahay is less than P 5,000.00.
If the wage of the kasambahay is P 5,000 or more, the kasambahay will pay her share in the premiums/contributions.

May I prohibit my household employee to use her cellphone at work?

Yes. But during her free time or an emergency, she must be allowed to use it.

Are the household employees’ wages subject to withholding tax?

No, it’s exempted

May I charge the damages/ losses my household employee caused to her wages?

Only if she has been allowed to explain and it turned out that she’s clearly responsible for it. Even then, deductions from her wages due to the damages/ losses may not exceed 20% of her monthly wages. The total cost charged to her wages may not be more than the actual damages/ losses.

May I require my household employee to make a deposit to cover future damages/ losses?

No.

May my household employee work on her rest day?

Yes. If both of you consent to it.

How much may I deduct from my household employee’s wages if she incurred absences.

A day’s wage for every absence.

How much is a day’s wage?

(Monthly wages times 12 divided by 365)

May my household employee’s rest days be accumulated?

Yes. If both of you consent to it. But the accumulated rest days may not be more than 5 days.

May I assign my household employee to work in my business?

Yes. But adjust her wages to conform to the applicable minimum wage. Working in your business is not a household work.

What if it’s I who fired household employee without any justifiable reason at all?

Her unpaid wages must be paid. She is also entitled to an indemnity of 15 days’ worth of wages.

Contact Us
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Contact Information
Address

Lot 11B Block 1 Phase 1 Vista Verde Ave., Vista Verde Executive Village, San Isidro, Cainta, Rizal

Opening Hours

Monday – Friday
8AM – 5PM